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Apple Opens iPhone and Mac Repairs to Consumers

Apple now provides official parts and tools for technologically adept users to repair iPhones and MacBooks themselves at home. But not all models are covered yet.

As of December 6, Apple launched their Self Service Repair program in France and other European countries. It enables DIY fixes using genuine Apple parts and equipment.

Previously limited to the US, the expansion brings iPhone and Mac self-repairs to more customers. But Apple cautions that this path is only for those very comfortable tinkering internally with their devices.

Official Parts and Manuals

Through the Self Service Repair Store, users can purchase over 200 parts and tools to mend select devices. Parts are sold at the same price as for authorized repair centers.

Apple provides detailed manuals – identical to those for authorized technicians – that walk through each repair step-by-step. Customers can also rent a toolkit for a one-time fee and return it afterwards.

Emphasis on Repairability

For Apple, this move supports their focus on making devices more repairable and long-lasting. The company faces increasing pressure regarding right-to-repair and e-waste concerns.

While not for novice users, self-repair provides an additional fix option alongside Apple’s existing programs. Customers can still utilize out-of-warranty repair through Apple or authorized service providers.

Limited Device Availability

Despite the expansion, Apple’s self-repair program has limitations. It’s currently only available for iPhone 12 and 13 models, as well as Macs with M1 and M2 Apple silicon chips.

The latest iPhone 14 series and Intel-based Macs are not supported. Apple also does not provide iPad parts for self-repair – even M1-equipped iPad Pros are excluded.

Key Takeaways

  • Apple now sells genuine parts and tools for DIY iPhone and Mac repairs in Europe.
  • Program is meant for skilled users – Apple provides cautionary warnings about self-repair risks.
  • Only iPhone 12/13 and M1/M2 Macs are eligible; no iPhone 14 or iPad parts offered yet.
  • Self-repair supplements Apple’s existing out-of-warranty service options.

By opening device repair to consumers, Apple aims to bolster product lifespans. But the program is limited in scope, reflecting Apple’s hesitation with fully embracing right-to-repair.

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